Next One Support Center / Help Desk Operations
This is a job that involves handling various inquiries about PCs and software at a major vendor's support center.
This involves handling various inquiries about PCs and software at the support center of a major vendor. In companies such as providers and telecommunications carriers, support is provided when customers connect to the network. Additionally, in internal help desk operations, inquiries from employee users regarding issues such as PC or printer malfunctions and inability to connect to the network are addressed according to the troubleshooting manual.
